Incident Reports
This page contains current and historical incident reports for Autonomous System 214503. Our goal is to provide transparent communication about network events that may affect our services.
Report Categories
- Critical: Complete service outage affecting all customers
- Major: Significant service degradation affecting multiple customers
- Minor: Limited impact or single-service issues
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All times are displayed in UTC unless otherwise specified.
2026
resolved
critical
Jan 26, 2026 19:00 UTC
SDN Desynchronization Due to Edge Router ASIC Reconfiguration
Edge router ASIC firmware reconfiguration caused FIB desynchronization resulting in widespread packet loss affecting Transit and Peering services
Duration: 0h 50m
Affected: Transit Services, Peering Services
2025
resolved
major
Aug 1, 2025 08:00 UTC
SDN Controller Outage Due to Database Connection Limit
SDN controller outage caused by MariaDB max_connections limit preventing network operations execution
Duration: 1h 0m
Affected: SDN Controller, DHCP Services, Network Automation
resolved
major
Jul 8, 2025 07:00 UTC
Optical Transceiver Failure Impacting Netherlands Traffic Flow
Optical transceiver failure causing traffic flow disruption to Netherlands with intermittent packet loss and port instability
Duration: 7h 20m
Affected: Netherlands Transit, International Peering, Customer Traffic
resolved
major
Jun 20, 2025 17:00 UTC
Coordinated DDoS Attack Targeting TOR Exit Nodes
Coordinated DDoS attack targeting TOR exit nodes from AWS/Hetzner infrastructure causing elevated packet loss
Duration: 7h 45m
Affected: TOR Exit Nodes, Transit Services, Customer Traffic